TOPSales Case Study

Global Collaboration

On the TOPSales, Mean Well’s global salespeople can immediately update sales opportunities. Going through the information, the managers can support the salespeople with the required resources right away. The growth of new account development became higher in a few months.
【Company】MEAN WELL ENTERPRISES CO., LTD.
【Territory】 Taiwan, China, India, USA, and Europe
【Business】 Switching Power Supply Manufacturer
【Respondent】 CEO Ted Cheng, CSO Patrick Wang


【Innovative and Outstanding Global Enterprise】


  Established in 1982, Mean Well has been marketing in the world with its own brand name and now has become the 4th place globally in power supply manufacture, according to Micro Technology Consultant's report in March 2021.

     As the company's name, Mean Well is always the essence of the corporation to develop long-term and reliable partnerships with customers, suppliers, and contractors. The market cooperation and distribution with more than a hundred worldwide sales partners in 2021 created US$1,351,000,000 in revenue.

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【Insights of Worldwide Business Opportunities】


  Actually, Mean Well already had developed its ERP system to manage the global distributors' sales sufficiently, in addition to the management of customer files, purchase orders, inventories, and deliveries. However, they were still conservative to develop new key accounts. Due to the virus attack, the company's chiefs planned to dig further into the market and find more opportunities for sales growth. At the same time, TOPSales was adopted as a platform to go through this program.


The CEO Mr. Ted Cheng confidently shared with us the benefit of applying TOPSales with the sales teams.

  Before applying TOPSales, the information about developing new key accounts was preserved in the Excel files and maintained by the salespeople separately. It's not easy for the managers to collect, check, and plan to offer the support required to assist sales quickly and exactly. After implementing TOPSales, all the salespeople are asked to report and update those records for sales development to the platform. Plus, once the opportunities have turned into purchase orders, a premium bonus will be given to the salespeople. This program truly leads the salespeople to practice accordingly on the system.

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【Business: Switching Power Supply Manufacturer 】


  TOPSales technically tempts the sales team to share information on the platform, from customer correspondences, sales opportunity updating, and pipeline progress to purchase orders. Such information can be centralized systematically and delivered to authorized employees. Even, once some employees change their jobs or positions, related information can be reorganized with job handover.

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【TOPSales Campaign Upgrade Program Rolls Out Global Revenue Growth】


  Mean Well took up the TOPSales Campaign upgrade program in early 2023 to start the Campaign Management for the annual global shows. Due to the restrictions for the virus pandemic in many countries having been lifted, Mean Well has planned and booked the coming shows with the exhibition organizations. The TOPSales Campaign Mean Well implemented precisely manages those customers who will come up to the shows and the customer resources. It mainly contains the event invitation and the venue check-in. Further, the members of the sales team can convert the customer data into relative master files and go to set up sales opportunities as pipelines to develop on and track. The Data Analysis in TOPSales can consequently tell the efficiency of the shows and activities.

  In addition, the TOPSales Campaign also supports the TOPSales subscription made by Mean Well's SDG members. Mean Well can plan the project of this subscription by composing an application form for the members to fill out online. Once a member fills out the form, the data will be collected by TOPSales Campaign and delivered to the manager to process this application. Integrated with SDG SHARE+, the SDG members can access the TOPSales application form to go for the subscription they need easily, without any physical service demand. Surely, the data of all the applications can be finally processed for project analysis.

  Managing these two types of projects, the Global Show and the SDG Member Subscription, in the TOPSales Campaign, is ultimate for collecting data to develop for benefit assessment. Further optimization plans for overseas markets can be made out accurately according to the assessment.

  Moreover, in addition to customer updates and pipeline progress, Mean Well is planning to import the data of purchase orders from ERP to TOPSales. All the information from starting up a customer down to closing its deals can be tracked on TOPSales. Plus, the SDG SHARE+ developed by Mean Well, an information and activity platform including 100 enterprises in the SDG group, can also go further by collecting and analyzing the members' data and brings to the sales team for more interaction and activities.

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【Sustainability of Products and Services with ESG】


  Mean Well's founder Mr. Jerry Lin employed the 9 items of the Sustainable Development Goals formulated by the United Nations General Assembly (UNGA) in his blueprint of corporate sustainability . Based on the 40-year-old Mean Well and the value radiation of the Mean Well Foundation, the SDG, the Sustainability Development Group, was built by associating Powernex Group and Share Well Group which have been thriving in both Taiwan and China. The SDG goes in accordance with the founder's Mean Well motto , chaining partners in the world to group up industrial unions and support each other for stable development and generating a nice globe. 。

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